sp0rty's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how we collect, use, and protect your data.
Policy Introduction
This Privacy Policy ("Policy") provides a complete description of how the online gaming platform sp0rty.cam, operated by sp0rty ("we", "our"), collects, processes, stores, and protects the personal information of its users ("you", "your"). By using this platform, you agree to all the terms of this Policy.
sp0rty is a trusted and secure online gaming platform for players in Bangladesh. We treat your privacy as our highest priority and are always committed to keeping your personal information safe. Our platform uses SSL encryption technology, which protects your data from unauthorized access by third parties.
Before reading this Policy, you are encouraged to go through all sections carefully. If you have any questions or concerns, contact us via our 24/7 live chat support or at [email protected].
Types of Information Collected
sp0rty collects your information in various ways. Below is a detailed description of the situations in which information is collected and what types of information are gathered.
1.1 Information Provided at Registration
When you create an account on the sp0rty platform, the following information is collected:
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 and above may register)
- Mobile number
- Email address
- Password (stored in encrypted form)
1.2 Financial Transaction Information
The following information is collected during deposit and withdrawal processes:
- Type of payment method (bKash, Nagad, Rocket)
- Last few digits of the mobile banking account number
- Transaction amount and date
- Transaction reference number
Full account numbers or PINs are never stored.
1.3 Device and Browsing Information
When you browse our platform, the following information is collected automatically:
- IP address
- Browser type and version
- Operating system
- Referral URL
- Time and number of page visits
- Device identifier
1.4 Gaming Activity Information
The following information is recorded to improve your gaming experience:
- Gaming history and preferred games
- Bet amounts and outcomes
- Record of bonus and promotion usage
- Session duration
- Usage patterns by game category
Purpose of Using Information
sp0rty uses collected information only for the following legitimate purposes. We never sell your information or use it for unauthorized purposes.
2.1 Service Operation and Improvement
Your information is used to create and manage your account, process transactions, provide gaming services, and resolve technical issues on the platform. It is also used to analyze user experience when adding new games or features.
2.2 Security and Fraud Prevention
We analyze information to keep your account secure and prevent unauthorized access. Detecting unusual transactions or gaming activity to protect your account from potential fraudulent activity is one of our most important responsibilities.
2.3 Communication and Customer Support
Your contact information is used to send transaction confirmation messages, important account-related notifications, and responses to support requests. If you give consent, information about promotional offers and bonuses may also be sent.
2.4 Ensuring Responsible Gaming
By monitoring your gaming patterns, we identify the risk of excessive gaming and provide assistance when needed. For more information on responsible gaming, visit our Responsible Gaming page.
2.5 Analytics and Research
Aggregated and anonymized data is analyzed to improve platform performance and enhance user experience. This analysis does not allow any individual to be identified.
Information Storage and Security
3.1 Information Storage
Your information is stored on secure servers. Even after an account is closed, information may be retained for a specified period in accordance with operational needs and legal obligations. Once the retention period has passed, information is securely deleted or anonymized.
3.2 Encryption and Technical Security
The sp0rty platform uses the highest standard of SSL/TLS encryption technology. All data exchanged between your browser and our servers is encrypted. Passwords are stored in hashed form — never in plain readable form.
3.3 Internal Access Controls
Your personal information can only be accessed by authorized staff who need that access to do their job. All staff are bound by strict confidentiality agreements and receive regular security training.
3.4 Response to Security Breaches
If a data security breach occurs for any reason, we will notify affected users as quickly as possible. Our security team monitors the platform around the clock and takes immediate action on any suspicious activity.
Sharing Information with Third Parties
sp0rty never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in the following specific situations:
4.1 Service Providers
Limited information may be shared with third-party service providers who assist with payment processing (bKash, Nagad, Rocket), cloud storage, data analytics, and customer support. These providers are bound by strict confidentiality agreements and are required to use information only in accordance with our instructions.
4.2 Legal Obligations
If providing information is required by legal proceedings, a court order, or a valid request from a regulatory authority, sp0rty will comply with that legal obligation. In such cases, we will make every effort to notify you in advance where possible.
4.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such situations, we will notify users in advance and ensure that the standards of this Policy are maintained.
4.4 What We Never Do
- Sell your information to advertisers
- Use your information for third-party marketing purposes without your consent
- Share personal information with social media companies
- Provide details of your financial transactions to third parties
Cookies and Tracking Technologies
5.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. sp0rty uses cookies for the following purposes:
- Maintaining login sessions (so you do not have to log in repeatedly)
- Remembering your preferences and settings
- Analyzing platform performance
- Verifying security
5.2 Essential Cookies
These cookies are essential for the platform to function properly. They are used for login status, security tokens, and session management. They cannot be disabled, as the platform cannot be used without them.
5.3 Analytical Cookies
These cookies help us understand how users are using the platform. This information is fully anonymized and is used to improve the platform. You can disable these cookies in your browser settings.
5.4 Cookie Controls
You can control, delete, or stop accepting new cookies from your browser settings. However, please note that disabling essential cookies may limit some functionality of the platform. For managing cookies in popular browsers, refer to the relevant browser's help page.
Protection of Minors
6.1 Age Restrictions
sp0rty provides services only to those aged 21 and above. Minors may not use this platform. Age is verified at registration and additional verification documents may be requested if needed.
We do not knowingly collect personal information from anyone under the age of 21. If it appears that a minor has registered on our platform, all their information will be immediately deleted and the account will be permanently closed.
6.2 Information for Parents
If a parent or legal guardian suspects that their minor child has registered on the sp0rty platform, please contact us immediately. We will delete all related information and close the account as quickly as possible. For more information on responsible gaming, visit our Responsible Gaming page.
Your Rights
As a sp0rty user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.
7.1 Right of Access
You can find out at any time what information we hold about you. Upon request to view this information, we will provide a complete summary of all data within a reasonable time.
7.2 Right to Rectification
If there is any inaccuracy or incompleteness in your personal information, you may request that it be corrected. Many details can be changed directly from your account profile.
7.3 Right to Erasure
Unless there is a legal obligation, you may request that your personal information be deleted. After account closure, information will be deleted subject to applicable legal obligations.
7.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. You may object at any time to the use of your information for marketing purposes.
7.5 Right to Data Portability
You may request your personal information in a structured, commonly usable format. You also have the right to transfer this information to another service.
7.6 Right to Withdraw Consent
If you have previously given consent to any processing of your information, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.
To exercise any of the above rights, please contact us via our 24/7 live chat support or at [email protected]. We will respond within a reasonable time after receiving your request.
Policy Changes
8.1 Change Process
sp0rty may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, you will be notified via your registered email or SMS.
8.2 Continued Use After Changes
If you continue to use the platform after this policy has been updated, you will be considered to have accepted the revised policy. We therefore recommend visiting this page regularly to stay informed about the latest version of the policy.
8.3 Previous Versions
If you would like to view a previous version of this policy, please contact our support team. We retain records of previous versions for a specified period.
Contact Us
Privacy-Related Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. Our team will respond to your request as quickly as possible.
Email: [email protected]
Live Chat: 24/7 direct support in Bengali
For privacy-related requests, please include your registered mobile number or email address so we can verify your identity.
Related Policies
Our other important policies and information: